The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Serenity
“Our family room was perfectly spacious, blending Western comfort with traditional Japanese aesthetics, making our stay truly enjoyable.” view full review
Breakfast Bliss
“The breakfast buffet was excellent, featuring perfectly cooked bacon and scrambled eggs that were the highlight of our mornings.” view full review
Calming Onsen
“The Onsen experience was simple yet calming, with impeccably clean locker rooms that added to the tranquility of our stay.” view full review
Stunning Design
“The hotel's architecture and interior design were modern and stunning, filled with good details that enhanced our overall experience.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Free shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Children's play area
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Massage
Hot spring bath
Public Bath
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
1320 Gora Hakone-Machi,
Hakone,
Japan,
250-0408,
Kanagawa
Map view
1320 Gora Hakone-Machi,
Hakone,
Japan,
250-0408,
Kanagawa
City landmarks
Museum
Hakone Open-Air Museum
1.6
km
1251 Sengokubara
Hakone Ropeway
2.8
km
Spa Centre
Hakone Kowakien Yunessun
2.7
km
Park
Hakone Gora Park
1.6
km
Japan
Owakudani
2.8
km
Museum
Hakone Glass Nomori Museum
2.5
km
Waterfall
Chisuji Falls
2.1
km
Museum
Hakone Craft House
800 m
Museum
Okada Museum of Art
2.7
km
1251 Sengokuhara
Owaku-dani Valley
2.8
km
Museum
Hakone Museum of Photography
1.6
km
1307 Kiga
Miyaginohayakawa River Bank
1.0
km
Hakone
Mount Soun
1.4
km
Museum
Museum of The Little Prince in Hakone
2.8
km
Museum
Hakone Gora Park Craft House
810 m
1300 Gora
Hakuundo Chaen
760 m
1300 Gora
Gora Park
1.6
km
1251 Sengokuhara
Hakone Geomuseum
1.8
km
Gora
Goro Onsen
1.0
km
923 Miyagino
Kantaro-no-yu
1.2
km
1297 Ninotaira Hakone Kowakien Yunessun
Sanno Shrine
1.2
km
Kowakudani
Horai Garden
1.8
km
Sengokuhara
Owakudani Enmei Jizo
1.8
km
Ninotaira
Ninotaira Onsen
1.4
km
Mori no Yu
1.5
km
Museum
Lalique Museum Hakone
3.3
km
555 Sokokura
Hakone Tenoyu Onsen
2.9
km
Museum
Pola Museum of Art
4.3
km
Nearby
1300 Gora
Hakone Museum of Art
400 m
Museum
Hakone Meissen Antique Museum
400 m
Restaurants
Cafe Restaurant Shunsai
870 m
1300-466 Gora
Cafe Pic
1.1
km
1300 Gora Gora Park
Fukuyoshi
1.1
km
1300-276 Gora
Gora Brewery & Grill
1.3
km
1300-72 Gora
Yamaji
1.2
km
1-300-562 Gora
Cafe Plaisir de l'oeuf
1.1
km
1300-432 Gora
Sobadokoro Katsumata
1.2
km
1300-442 Gora
Soun Gora
1.3
km
1300-356 Gora
Reviews and Ratings
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
Cozy Ambiance
Professional Staff
Pricey Dining
Loud Tour Group
8.8/10
Great
Rooms
9.0
Location
8.5
Service
9.6
Dining
8.3
Guest reviews
8.8/10
based on 8 reviews
8.7
8.7/10 based on 642 reviews
Keith
United Kingdom,
May
2024
8.6/10
My stay at the hotel was fantastic! The rooms were spacious and well-equipped with traditional Japanese amenities like a comfortable yukata and slippers. The service was top-notch, with the staff going above and beyond to ensure a pleasant experience. The location was perfect for exploring Hakone, and the dining options were varied and satisfying.
Rooms
9.0
The rooms were massive and beautifully appointed with a great view of Mt. Fuji in the distance.
Service
9.0
The service was exceptional, with staff members always ready to assist and even offering free drinks during specific hours.
Location
8.0
The hotel's location was amazing, offering easy access to major attractions in the area and a cozy atmosphere with a winter vibe.
Dining
8.0
The dining experience was delightful, with a good selection of continental and cooked food, and the daily replenishment of coffee pods was a nice touch.
Facilities
9.0
The facilities were top-notch, including everything needed for a comfortable and enjoyable stay.
Amy
United States,
April
2024
9.2/10
This hotel was a wonderful find in the heart of Hakone National Park. The rooms were spacious, spotlessly clean, and provided beautiful views of the surroundings from the enclosed balcony. The traditional Japanese kimono and slippers added a nice touch to the comfortable amenities. Service was exceptional, from driving us to the Ropeway to the warm welcome we received. The location offers a peaceful retreat with easy access to attractions like Gora station and cable cars. Dining was a delight with a wide selection of both Eastern and Western dishes. Overall, a fantastic stay with great value for money.
Rooms
9.0
The rooms were incredibly spacious, spotlessly clean, and very comfortable.
Service
10.0
The service was exceptional, going above and beyond to ensure our comfort and enjoyment.
Location
9.0
Nestled in Hakone National Park, the hotel offers a serene setting with convenient access to nearby attractions.
Dining
9.0
The dining experience was delightful, with a vast array of high-quality dishes to choose from.
Facilities
9.0
The hotel boasts excellent facilities to enhance your stay.
Eugene
United States,
October
2023
8.6/10
The hotel is set in the picturesque Hakone hills with rooms offering excellent views, including Mt. Fuji. The rooms are spacious, clean, and equipped with all necessary amenities. However, dining options are limited and slightly pricey. The staff goes above and beyond to assist guests with their needs, making the service outstanding.
Rooms
9.0
I was captivated by the fair-sized rooms that not only provided a view of the beautiful hills, including Mt. Fuji, but were also immaculately maintained.
Service
10.0
I was impressed by the exceptional service provided by the staff, from early check-in to assistance with travel arrangements.
Location
8.0
The hotel is located in the midrange of the Hakone hills, offering a serene and comfortable setting. While it's isolated, the facilities provided ensure guest comfort.
Dining
7.0
Though the dining experience was good, the prices were a bit higher compared to other hotels in Japan. However, the made-to-order egg dishes were a delightful touch.
Facilities
9.0
The hotel boasts great facilities and most welcoming staff. It also provides a shuttle service to key locations, enhancing the overall guest experience.
Anthony
United Kingdom,
October
2023
9.2/10
My stay at the hotel was truly remarkable. The rooms were spacious and elegant, with a lovely Japanese style table and an inviting open fireplace. The service was top-notch, offering complimentary drinks in the lobby and exceptional friendliness and support throughout my stay. The location was superb, emanating a cozy ambiance with a homely touch and easy access to the Ropeway for exploring the surroundings. The dining experience was delightful, although slightly on the pricey side. Overall, a fantastic choice for a memorable stay.
Rooms
9.0
The rooms were massive and beautifully designed, offering a perfect blend of luxury and comfort.
Service
9.0
The service was exceptional, with friendly and helpful staff making my experience truly enjoyable.
Location
10.0
The location was amazing, exuding a delightful scent of burning firewood and homely charm. The professional staff made me feel right at home, and the proximity to the Ropeway and restaurants added to the convenience.
Dining
9.0
The dining experience was truly enjoyable, with delicious offerings in an upscale western restaurant.
Facilities
9.0
The hotel provided a range of excellent facilities, ensuring a comfortable and enjoyable stay.
Cozy Ambiance
Pricey Dining
Benjamin
United States,
July
2023
9.0/10
I couldn't believe my luck with the view of Mount Fuji from the room, even though it was a bit limited. The rooms were absolutely superb, spacious, and well-appointed, offering all the comforts needed. The staff were not only wonderful but also welcoming, friendly, and incredibly efficient.
Rooms
9.0
The rooms are spacious and well appointed with all comforts.
Service
10.0
The service was incredible, no exceptions. The staff could not have been nicer, immediately assisting me with booking an appointment at the nearby hospital.
Location
8.0
The location was brilliant for exploring Hakone, although traveling by taxi was a bit costly. The hillside setting allowed for a cozy atmosphere, perfect for enjoying the autumn foliage.
Dining
9.0
The dining options were of excellent quality, offering delicious food and a lovely view.
Facilities
9.0
The facilities were top-notch with various options to enjoy, including a delightful dining experience and cozy spaces to unwind.
Peter
United Kingdom,
June
2023
8.8/10
I had a wonderful stay at this hotel. The room was beautifully appointed and very spacious, with lovely amenities. The service was exceptional, making my experience truly enjoyable. The location was convenient to many attractions in the area. The dining experience was delightful, especially the breakfast options. The facilities were top-notch, offering everything I needed during my stay.
Rooms
9.0
My room was beautifully appointed and very large, with all the necessary amenities for a comfortable stay.
Service
9.0
The service at the hotel was truly wonderful, and the staff was incredibly helpful throughout my stay.
Location
8.0
The hotel's location was perfect, offering a tastefully-furnished lounge area with great views and a cozy ambiance.
Dining
9.0
The dining experience exceeded my expectations with a good selection of buffet options and lovely breakfast choices.
Facilities
9.0
The hotel offers great facilities, including a cozy lounge area and excellent dining options.
Edward
United Kingdom,
May
2023
8.4/10
My stay at the Hyatt Regency in Hakone was truly wonderful. The rooms were large and luxurious, offering great views of the mountains, and the service was exceptional. The location, nestled in the hills of Hakone, was serene and beautiful. The dining experience was enjoyable with a wide selection of Eastern and Western foods. However, the pricing for some amenities was on the expensive side.
Rooms
9.0
I was impressed by the spacious and luxurious rooms with beautiful mountain views.
Service
10.0
The staff at the Hyatt Regency were absolutely brilliant, providing top-notch service and making me feel truly welcome.
Location
8.0
The hotel's remote location in the hills of Hakone made for a peaceful and relaxing retreat, supported by professional staff who ensured a homely atmosphere.
Dining
7.0
I enjoyed the diverse selection of Eastern and Western cuisine at the restaurant, although some items were on the pricey side.
Facilities
8.0
The hotel offered all the necessary amenities for a comfortable stay.
Dick
United Kingdom,
April
2023
9.0/10
Wow, what a gem! The hotel offers spacious rooms with breathtaking views of Mount Fuji, perfect for families. The service goes above and beyond, making us feel truly valued. The remote location is ideal for nature lovers, with convenient access to key attractions. Dining options are good, though a bit pricey. Facilities are top-notch, ensuring a memorable stay.
Rooms
9.0
The room was incredibly spacious, perfect for our family of 4 and our little one to roam around freely.
Service
10.0
The service was exceptional, from escorting us to arranging unplanned travels, showing kindness and accommodation throughout.
Location
9.0
Nestled up on the hill, the hotel offers a remote retreat with easy access to Hakone's best spots and stunning natural surroundings.
Dining
8.0
The dining experience was good with a variety of continental and cooked food, albeit a bit on the expensive side.
Facilities
9.0
The facilities are well-equipped, ensuring a comfortable and enjoyable stay.
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